Terms of service

TREDVIBE – Terms of Service

Welcome to TREDVIBE. By accessing or using our website (the "Site") and purchasing our products, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using our Site.

1. General

This Site is operated by TREDVIBE. Throughout the Site, the terms "we," "us," and "our" refer to TREDVIBE. By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms.

2. Eligibility

By using this Site, you confirm that you are at least 18 years of age, or accessing the Site under the supervision of a parent or legal guardian.

3. Products & Pricing

  • We make every effort to display our eyewear products, colors, and details as accurately as possible.
  • We reserve the right to modify prices, discontinue products, or limit quantities at any time without prior notice.
  • All prices are listed in INR (₹) unless otherwise stated, and are subject to change without notice.

4. Orders

  • Once you place an order, you will receive a confirmation via email/SMS.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in pricing/product description, or suspected fraudulent activity.
  • Orders can be cancelled only before they have been shipped. Please contact our support team as soon as possible for cancellations.

5. Shipping

  • We currently offer free shipping on all orders.
  • Estimated delivery time is 3–7 business days after dispatch, though this may vary based on your location.
  • TREDVIBE is not responsible for delays caused by courier partners, weather, or circumstances beyond our control.

6. Returns & Refunds

  • We offer a 3-day return policy from the date of delivery.
  • If you receive a wrong or damaged product, please notify us within 24 hours of delivery.
  • Full details are available in our [Return & Refund Policy].

7. Payment

  • We accept payments through the methods listed at checkout (cards, UPI, net banking, wallets, etc., subject to availability).
  • All payments are processed through secure, third-party payment gateways. TREDVIBE does not store your card/payment details.

8. Intellectual Property

All content on this Site — including but not limited to the TREDVIBE name, logo, product images, graphics, and text — is the property of TREDVIBE and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our prior written consent.

9. User Conduct

You agree not to use this Site for any unlawful purpose, or in any way that could damage, disable, or impair the Site. You agree not to attempt unauthorized access to any part of the Site or its systems.

10. Limitation of Liability

TREDVIBE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site, to the extent permitted by applicable law.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

13. Contact Us

For any questions regarding these Terms of Service, please contact us:

  • 📧 Email: support@tredvibe.com
  • 📞 Phone: +91-8376984797
  • 🕒 Support Hours: Mon–Sat, 10 AM – 6 PM