Shipping policy

TREDVIBE – Shipping Policy

At TREDVIBE, we aim to get your new eyewear to you as quickly and safely as possible. Here's everything you need to know about our shipping process.

1. Shipping Charges

We are happy to offer free shipping on all orders, with no minimum order value required.

2. Order Processing Time

Orders are typically processed and dispatched within 1–2 business days after being placed.
Orders placed on Sundays or public holidays will be processed on the next business day.

3. Delivery Timeline

Once dispatched, orders are usually delivered within 3–7 business days, depending on your location.
Delivery timelines may vary for remote or hard-to-reach areas.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with tracking details so you can follow your package's journey.

5. Shipping Delays

While we strive to meet our estimated delivery timelines, delays may occasionally occur due to:

Courier/logistics issues
Weather conditions
Public holidays
Circumstances beyond our control

We appreciate your patience in such cases and will keep you informed if there's a significant delay.

6. Delivery Areas

We currently ship across India. (Update this if you also ship internationally, and list the countries.)

7. Incorrect Address

Please ensure your shipping address is accurate at checkout. TREDVIBE is not responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.

8. Damaged or Wrong Item Received

If your order arrives damaged or you receive the wrong product, please contact us within 24 hours of delivery with your Order ID and a photo/video of the item, and we'll resolve it promptly. See our Return & Refund Policy for full details.